Shipping Policy
Shipping Policy
At Cute Pet Fashion, we are committed to providing you with fast and convenient delivery services, so that your pet can enjoy fashionable and comfortable products as soon as possible. Here is our shipping policy for your reference:
1. Shipping Method
We offer a variety of shipping methods to ensure that your order can be delivered on time and safely. You can choose the shipping option that suits you at checkout, including:
Standard Shipping: Usually economical shipping, with longer delivery time, but more affordable.
Quick Shipping: Provide expedited service for customers who need goods urgently, usually completed in a shorter time.
International Shipping: We also provide shipping services for international customers, and the specific shipping costs and times will vary depending on the destination country.
2. Processing Time
All orders will be processed and shipped within 1-2 business days after payment is received. We try our best to ensure that orders can be shipped as soon as possible, but during peak periods (such as holidays or promotions), processing time may be delayed.
If the order has special requirements (such as customized products), the processing time may be longer, and the specific time will be notified when the order is confirmed.
3. Delivery Time
International delivery: The specific delivery time varies depending on the destination country/region, usually 12-15 working days.
Note: Delivery time is only an estimate, and the actual delivery time may be affected by uncontrollable factors such as weather and traffic.
4. Shipping Cost
Free delivery: For orders that meet certain conditions (such as full order amount), you will enjoy free shipping.
5. Order Tracking
Once your order is shipped, we will send the tracking number by email, and you can check the order status at any time through our shipping partner website.
If you have any problems during the shipping process of your order or fail to receive tracking information in time, please feel free to contact our customer service team.
6. Shipping Issues
Delays and Losses: Although we work with reliable shipping companies, sometimes there may be delays or losses during transportation. If your package is delayed or lost, please contact our customer service team as soon as possible, and we will help you check and take necessary measures to solve the problem.
Damaged goods: If you find that the package is damaged or the product itself is defective when you receive it, please take a photo and contact our customer service team as soon as possible. We will provide you with return, exchange or refund services after confirmation.
7. International Shipping Notes
Tariffs and Import Taxes: International orders may be subject to local tariffs or import taxes, which are borne by the recipient. Before placing an order, please make sure you understand the relevant regulations of the destination country/region.
Customs Delays: International shipments may be delayed by customs inspections, resulting in longer delivery times. We cannot control customs procedures, so we recommend that you understand the relevant customs policies before purchasing.
8. Rejection and Returns
If you refuse to accept the package for personal reasons or fail to provide the correct delivery address, resulting in the package being returned, the return shipping fee will be borne by you. Refunds will be processed after the product is returned and confirmed to be intact.
9. Contact Information
If you have any shipping questions or need further assistance, please feel free to contact our customer service team:
Customer service email: 3459827342@qq.com
At Cute Pet Fashion, we are committed to providing you with fast and convenient delivery services, so that your pet can enjoy fashionable and comfortable products as soon as possible. Here is our shipping policy for your reference:
1. Shipping Method
We offer a variety of shipping methods to ensure that your order can be delivered on time and safely. You can choose the shipping option that suits you at checkout, including:
Standard Shipping: Usually economical shipping, with longer delivery time, but more affordable.
Quick Shipping: Provide expedited service for customers who need goods urgently, usually completed in a shorter time.
International Shipping: We also provide shipping services for international customers, and the specific shipping costs and times will vary depending on the destination country.
2. Processing Time
All orders will be processed and shipped within 1-2 business days after payment is received. We try our best to ensure that orders can be shipped as soon as possible, but during peak periods (such as holidays or promotions), processing time may be delayed.
If the order has special requirements (such as customized products), the processing time may be longer, and the specific time will be notified when the order is confirmed.
3. Delivery Time
International delivery: The specific delivery time varies depending on the destination country/region, usually 12-15 working days.
Note: Delivery time is only an estimate, and the actual delivery time may be affected by uncontrollable factors such as weather and traffic.
4. Shipping Cost
Free delivery: For orders that meet certain conditions (such as full order amount), you will enjoy free shipping.
5. Order Tracking
Once your order is shipped, we will send the tracking number by email, and you can check the order status at any time through our shipping partner website.
If you have any problems during the shipping process of your order or fail to receive tracking information in time, please feel free to contact our customer service team.
6. Shipping Issues
Delays and Losses: Although we work with reliable shipping companies, sometimes there may be delays or losses during transportation. If your package is delayed or lost, please contact our customer service team as soon as possible, and we will help you check and take necessary measures to solve the problem.
Damaged goods: If you find that the package is damaged or the product itself is defective when you receive it, please take a photo and contact our customer service team as soon as possible. We will provide you with return, exchange or refund services after confirmation.
7. International Shipping Notes
Tariffs and Import Taxes: International orders may be subject to local tariffs or import taxes, which are borne by the recipient. Before placing an order, please make sure you understand the relevant regulations of the destination country/region.
Customs Delays: International shipments may be delayed by customs inspections, resulting in longer delivery times. We cannot control customs procedures, so we recommend that you understand the relevant customs policies before purchasing.
8. Rejection and Returns
If you refuse to accept the package for personal reasons or fail to provide the correct delivery address, resulting in the package being returned, the return shipping fee will be borne by you. Refunds will be processed after the product is returned and confirmed to be intact.
9. Contact Information
If you have any shipping questions or need further assistance, please feel free to contact our customer service team:
Customer service email: 3459827342@qq.com